Privacy Policy
Last Updated: September 2026
Introduction
Welcome to Big Cat Tours ("we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you provide when using our website or contacting us.
Big Cat Tours is an independent travel assistance business based in Sawai Madhopur, Rajasthan, India. We provide travel-related services including safari booking assistance, hotel reservations, transportation arrangements, tour packages, and travel planning services for visitors travelling to Ranthambore and surrounding destinations.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website or communicate with us.
Business Information
Business / Brand Name: Big Cat Tours
Website: https://ranthamborenationalpark-india.com
Business Address:
Jawahar Nagar Colony
Sawai Madhopur
Rajasthan – 322001
India
Phone: +91 7014543770
Email: reservation@ranthamborenationalpark-india.com
Information We Collect
Depending on how you use our website and services, we may collect information that you voluntarily provide to us.
Personal Information
- Full name
- Email address
- Phone number
- WhatsApp number, where provided
- Travel dates
- Number of travellers
- Safari preferences
- Hotel preferences
- Pickup or transportation information
- Other information you voluntarily provide
Booking and Travel Information
If you submit a booking request, enquiry, or travel arrangement request, we may collect information necessary to process that request, including:
- Visitor or traveller details
- Preferred travel and safari dates
- Safari type and preferences
- Hotel requirements
- Transportation or pickup details
- Information required for booking or travel arrangements
- Payment-related information where applicable
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, depending on the technologies used on the website. This may include:
- IP address
- Browser type
- Device type and information
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
This information may be used to maintain website security, analyse website performance, and improve the user experience.
How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to booking enquiries and requests
- To process travel arrangements requested by you
- To communicate with you regarding your enquiry or booking
- To provide customer support
- To send booking confirmations and relevant updates
- To coordinate services requested by you
- To improve our website and services
- To prevent fraud, misuse, or security issues
- To comply with applicable legal requirements
We do not sell your personal information to third parties.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and improve the overall user experience.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Third-Party Services
Depending on the services and technologies used on our website, we may work with third-party service providers such as:
- Website analytics providers
- Payment gateway providers
- Web hosting providers
- Email and communication service providers
- Travel, hotel, or transportation service providers when required to fulfil your request
These service providers may process information as necessary to provide their services or to help us fulfil services requested by you. Their handling of information may also be subject to their own privacy policies.
Information Sharing
We may share information when reasonably necessary to provide the services requested by you or to operate our business.
This may include sharing information:
- With hotels or accommodation providers when you request a hotel arrangement
- With transportation providers when transportation is requested
- With relevant service providers for fulfilling your travel arrangements
- With payment service providers when processing payments
- When required by applicable law or legal process
- When necessary to protect our rights, property, or security
We do not sell or rent customer personal information for monetary consideration.
Payment Information
Where online payments are available, payment transactions are processed through third-party payment gateway providers.
Payment gateway providers may collect and process payment information according to their own terms and privacy policies.
Where payment details are entered through a third-party payment gateway, we do not intentionally store full credit card numbers, debit card numbers, CVV numbers, UPI PINs, or internet banking passwords on our website.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling bookings, providing customer support, maintaining business records, resolving disputes, and complying with applicable legal obligations.
When information is no longer required, we may securely delete or anonymise it, subject to applicable legal and operational requirements.
Your Privacy Choices and Rights
Depending on applicable law, you may contact us to request access to, correction of, or deletion of personal information that we hold about you.
You may also request that we stop sending promotional communications to you.
To make a privacy-related request, please contact us using the contact details provided below.
External Links
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies and terms.
We are not responsible for the privacy practices, security, or content of third-party websites.
Children's Privacy
Our website and services are intended for general travel customers and are not directed specifically toward children.
We do not knowingly request personal information from children for independent use of our services. If you believe that a child has provided personal information to us without appropriate consent, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy, your personal information, or our data handling practices, please contact us:
Big Cat Tours
Website:
https://ranthamborenationalpark-india.com
Email:
reservation@ranthamborenationalpark-india.com
Phone:
+91 7014543770
Business Address:
Jawahar Nagar Colony
Sawai Madhopur
Rajasthan – 322001
India