Privacy Policy

Last Updated: October 13, 2026

1. Introduction

Welcome to Trip to Ranthambore ("we", "our", or "us"). We respect your privacy and are committed to handling personal information responsibly when you visit our website, submit an enquiry, or contact our team.

Trip to Ranthambore is an independent private travel agency based in Sawai Madhopur, Rajasthan, India. We assist travellers with safari booking enquiries, hotel reservations, transportation arrangements, sightseeing, tour packages, and travel planning.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, how we protect it, and how you can contact us regarding your personal information.

2. Business and Contact Information

3. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, submit a website form, request a quotation, or seek travel-related assistance.

3.1 Contact Information

• Full name
• Phone number and WhatsApp number, if provided
• Email address
• Information included in your message or enquiry

3.2 Travel and Booking Information

When necessary to respond to a travel request or coordinate a service, we may collect:

• Preferred travel dates and number of travellers
• Safari preferences and requested safari arrangements
• Hotel and accommodation preferences
• Transportation, pickup and drop-off requirements
• Traveller information required for a requested reservation
• Identification or other documentation details when required for an applicable booking

Please provide identification documents or sensitive personal details only through an appropriate communication or booking channel when genuinely required. Do not send passwords, card security codes, UPI PINs, or other financial authentication credentials to us.

3.3 Technical and Website Information

Depending on the website configuration and services enabled, technical information may be collected through server logs, cookies, analytics tools, or similar technologies. This may include:

• IP address and approximate location derived from it
• Browser type, device type and operating system
• Pages visited and interactions with the website
• Date, time and duration of website visits
• Referring pages or traffic sources
• Technical information used for security and troubleshooting

The information actually collected depends on the features and tools enabled on the website.

4. How We Use Your Information

We may use your information for legitimate business purposes, including:

• Responding to enquiries and quotation requests
• Contacting you about your requested travel arrangements
• Coordinating safari booking assistance, accommodation and transportation
• Communicating relevant booking updates and requirements
• Providing customer support and resolving complaints
• Maintaining records of enquiries and services provided
• Improving website functionality and user experience
• Monitoring security and preventing fraud or misuse
• Meeting applicable legal, accounting and regulatory obligations
• Measuring advertising effectiveness where appropriate tools are enabled

We will not use your contact details for unrelated promotional communications where consent is required and has not been obtained.

5. Enquiries and Booking Process

Our website may allow you to submit an enquiry about safari bookings, hotels, tours, transfers or other travel services.

After receiving your enquiry, our team may contact you by telephone, email or WhatsApp using the contact information you provide. We may request additional information when necessary to understand your requirements or coordinate a requested service.

Submitting an enquiry does not by itself guarantee a reservation, safari permit, hotel room, vehicle, zone allocation or other travel service. Availability and confirmation depend on the relevant provider, applicable rules and the terms communicated to you.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand traffic, maintain security, and measure advertising performance.

Depending on the tools enabled, cookies may be used for:

• Essential website functionality and security
• Website analytics and performance measurement
• Understanding how visitors interact with website pages
• Advertising measurement and campaign performance
• Advertising personalisation or remarketing, where enabled and permitted

You can manage or disable cookies through your browser settings. Certain website features may not work as intended if essential cookies are disabled. Where consent is legally required for non-essential cookies or similar technologies, we will seek consent through an appropriate mechanism.

7. Google Ads, Analytics and Advertising Services

We may use Google advertising or analytics services if they are configured on our website. These services may help us measure advertising performance, understand website traffic, and evaluate the effectiveness of our campaigns.

When relevant Google tags, cookies or similar technologies are enabled, Google and its partners may receive information such as browser or device information, interactions with website pages, cookie identifiers and information about advertising activity. The exact information collected depends on the services and settings in use.

If advertising personalisation or remarketing is enabled, information may be used in accordance with the applicable Google service settings and privacy terms.

You can learn more about Google's privacy practices here:

• Google Privacy Policy
• How Google uses information from sites or apps that use its services
• Google My Ad Center and advertising preferences

The availability of advertising controls depends on your account, location and the relevant service. We do not control Google's independent privacy practices.

8. How We Share Information

We do not sell your personal information to third parties. We may disclose relevant information when reasonably necessary for the purposes described in this Privacy Policy.

This may include sharing information with:

• Hotels and accommodation providers, when you request a reservation
• Transportation providers, when you request transfers or other transport
• Relevant booking channels or service providers needed to coordinate a requested safari
• Website hosting, security, maintenance and technical service providers
• Email, communication, analytics and advertising service providers, where enabled
• Payment service providers, if a payment arrangement is offered
• Professional advisers or public authorities where required by applicable law

We aim to limit information shared with service providers to what is reasonably necessary for the relevant purpose. Third-party providers may process information under their own privacy policies and terms.

9. Payments and Financial Information

Our website is primarily used to receive travel enquiries and coordinate requested services. The availability and method of payment may vary depending on the arrangement communicated to the customer.

If a payment is arranged through a third-party payment gateway or payment link, the payment provider may collect and process the information needed to complete the transaction under its own terms and privacy policy.

We do not ask customers to disclose their UPI PIN, internet banking password, card PIN or card security code to our team through ordinary enquiry forms, email or WhatsApp.

10. Data Security

We take reasonable measures appropriate to our operations to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no website, electronic communication or method of data storage can be guaranteed to be completely secure. Please avoid sending sensitive information through channels that are not appropriate for that information.

11. Data Retention

We retain personal information for as long as reasonably necessary to respond to enquiries, coordinate requested services, maintain business records, resolve disputes, protect our legitimate interests and comply with applicable legal requirements.

When information is no longer needed, we will take reasonable steps to delete or anonymise it, subject to applicable retention obligations and legitimate recordkeeping requirements.

12. Your Privacy Choices and Rights

Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information we hold about you. You may also ask questions about our processing practices or request that we stop sending optional promotional communications.

We may need to verify your identity before responding to certain requests. Some information may need to be retained where required by law or where a valid legal or operational reason applies.

To exercise a privacy-related choice or submit a request, contact us using the details provided in the Contact Us section below.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, booking services, payment providers or other external resources. When you visit an external website, its own privacy policy and terms will apply to its handling of your information.

We are not responsible for the independent privacy practices, security or content of third-party websites. We encourage you to review their policies before providing personal information.

14. Children's Privacy

Our services may involve family travel and safari reservations for children. Where traveller information relating to a child is required for a booking, it should be provided by a parent, guardian or another person legally authorised to provide it, as applicable.

We do not knowingly collect children's personal information for unrelated purposes. Where applicable law requires parental consent or additional safeguards, we will handle such information in accordance with those requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business practices, technologies or applicable legal requirements.

The updated version will be published on this page with a revised Last Updated date. We encourage visitors to review this page periodically.

16. Contact Us About Privacy

For questions, concerns or requests relating to this Privacy Policy or the personal information you have provided, please contact: