Terms & Conditions

Last Updated: October 13, 2026

1. Introduction

Welcome to Trip to Ranthambore ("we", "us", "our", or the "Business"). These Terms & Conditions govern your use of our website and the travel assistance services we provide.

Trip to Ranthambore is an independent private travel agency based in Sawai Madhopur, Rajasthan, India. We assist customers with safari booking enquiries, hotel reservations, transportation, sightseeing and customized travel arrangements.

Throughout these Terms, "you", "your", "customer" and "user" refer to a person visiting our website, contacting us or requesting our services.

By using this website or requesting our services, you agree to these Terms & Conditions to the extent permitted by applicable law. If you do not agree, please discontinue use of the website.

2. Nature of Our Services

Depending on the customer's request, we may provide assistance with:

• Ranthambore safari booking enquiries and reservations
• Gypsy, Canter, Premium and Tatkal safari options, where available
• Hotel and resort reservations
• Railway station and other transportation arrangements
• Jaipur transfers and local sightseeing
• Chambal River excursions and other local experiences
• Customized wildlife and holiday packages
• Travel information and customer support

The services included in a particular arrangement, the price, payment conditions and applicable cancellation rules will be communicated before the customer confirms the arrangement.

Unless explicitly stated otherwise, our website is used to receive enquiries and coordinate services. Submitting an enquiry does not automatically create a confirmed reservation.

3. Enquiries and Booking Confirmation

Customers may contact our team by telephone, email, WhatsApp or through available website enquiry forms.

Our team may contact the customer to confirm travel requirements, explain availability, communicate applicable prices and request any information needed for the requested service.

A booking request is not a confirmed reservation merely because an enquiry has been submitted or customer details have been received.

A reservation is considered confirmed when the applicable booking process has been completed and confirmation has been communicated through the relevant booking channel or service provider.

Where a payment is requested, the payment amount, purpose, applicable charges and booking conditions will be communicated to the customer. Payment alone does not guarantee a government-issued safari permit unless the applicable reservation has actually been confirmed.

4. Safari Availability and Zone Allocation

Safari permits and vehicle availability are subject to the applicable reservation system, official rules, quotas, operating schedules and availability at the time of booking.

Customers may communicate a preferred safari zone where the applicable booking process permits such a request. However, a preferred zone, vehicle or specific safari allocation is not guaranteed unless specifically confirmed.

Trip to Ranthambore cannot independently determine official zone allocation, permit issuance, park entry or government booking decisions.

5. Limited Availability and Tatkal Requests

Current, Tatkal or other limited-availability safari requests may be subject to separate booking windows, eligibility rules, charges and availability requirements.

• Requests are subject to the applicable booking process.
• Submitting a request does not guarantee confirmation.
• Any applicable special charges will be communicated before confirmation.
• Vehicle and zone preferences remain subject to availability.
• The customer will be informed of the booking status where applicable.

We do not guarantee that a requested limited-availability reservation will be successfully obtained.

6. Prices, Inclusions and Additional Charges

The price communicated for a service should specify the relevant inclusions and exclusions, such as safari charges, service charges, taxes, hotel costs, transportation or other agreed expenses.

Customers should review the quotation before confirming the service. We will communicate applicable additional charges before asking the customer to agree to a change or additional service, except where a different procedure is required by applicable law or an agreed booking term.

Government fees, taxes, hotel rates, transportation costs and third-party charges may change. If a change affects an unconfirmed quotation, the updated amount will be communicated before confirmation.

For an already confirmed booking, any proposed price change will be handled according to the agreed terms and applicable law.

7. Payment Terms

Payment requirements depend on the service requested and the terms communicated to the customer before confirmation.

• Full or partial advance payment may be required for certain services.
• Payment instructions will be communicated through the applicable channel.
• Customers should verify the recipient and amount before making payment.
• Customers should retain receipts and booking communications.
• Any balance payment must be made according to the communicated terms.

We do not ask customers to share their UPI PIN, banking password, card PIN or card security code with our team.

8. Safari Cancellation and Refund Policy

Cancellation and refund eligibility depends on the type of service, the booking status and the applicable terms communicated before confirmation.

Confirmed safari permits may be non-refundable or non-transferable under the applicable booking rules. Customers should review the relevant cancellation conditions before confirming a reservation.

Refund eligibility may be affected by circumstances such as:

• Cancellation of a confirmed non-refundable safari permit
• Failure to attend a scheduled safari
• Late arrival at the designated boarding location
• Incorrect or incomplete traveller information
• Failure to carry required identification documents
• Personal changes to travel plans
• Restrictions imposed under applicable park rules

If a booking cannot be confirmed, any refund of money collected for that booking will be handled according to the communicated terms and applicable law. Where a third-party provider controls the payment or refund process, we will communicate the applicable process to the customer.

Where a refund is due, the processing time may depend on the payment provider, bank and applicable procedures. Any non-refundable amount must be disclosed in accordance with applicable law.

For hotel, transport and package bookings, the relevant service provider's cancellation conditions may also apply. Please consult our Cancellation Policy.

9. Safari Timing and Reporting

Safari timings and reporting requirements may vary according to the season, booking slot and instructions issued by the relevant authorities. The timing communicated in the customer's booking confirmation should be followed.

Customers should arrive at the designated boarding or reporting location at the time stated in their confirmation. If no specific reporting time has been communicated, customers should contact our team in advance for clarification.

Late arrival may result in a missed safari. Refunds or rescheduling will depend on the applicable booking conditions and the rules of the relevant service provider or authority.

10. Identification and Traveller Details

Customers are responsible for providing accurate and complete traveller information, including names, ages, nationality and identification details where required for the reservation.

• Each traveller must carry the identification required for the booking.
• Foreign visitors may be required to provide valid passport details.
• Information must match the documents required under the applicable rules.
• Incorrect or incomplete details may affect booking processing or park entry.

Any collection or sharing of traveller information is subject to our Privacy Policy and applicable law.

11. Park Closures and Operational Changes

Safari operations may be affected by weather, safety concerns, seasonal schedules, government orders, wildlife management requirements, technical issues or other operational circumstances.

Trip to Ranthambore does not control decisions made by park authorities or third-party booking providers. If a service is changed, delayed or cancelled, available alternatives, rescheduling or refunds will depend on the applicable rules and agreed terms.

12. Wildlife and Tiger Sightings

Ranthambore is a natural wildlife habitat. Animals move freely and their behaviour cannot be predicted or controlled.

We do not guarantee tiger sightings or sightings of any particular animal.

We also cannot guarantee:

• A particular tiger or animal
• A specific wildlife encounter
• A particular safari route or zone
• Specific photographic opportunities
• Weather or lighting conditions

Sightings depend on natural factors such as animal movement, season, weather, habitat conditions and other environmental circumstances.

13. Hotel and Accommodation Services

Hotel and resort reservations are subject to the accommodation provider's availability, pricing, guest policies, check-in and check-out requirements and cancellation terms.

Room categories, meal plans, amenities and other inclusions will depend on the confirmed booking details. Special requests are subject to availability unless expressly confirmed.

Where accommodation is supplied by an independent provider, its applicable policies may govern changes, cancellations and refunds.

14. Transportation Services

Transportation assistance may include local transfers, railway station transfers, airport transfers, sightseeing and private vehicle arrangements.

Vehicle type, pickup location, timing and inclusions will depend on the confirmed arrangement.

Traffic, road conditions, weather, vehicle issues, restrictions and other circumstances may affect schedules. Where transportation is provided by an independent operator, its applicable terms may also apply.

15. Customized Travel Packages

Customized packages may include safari assistance, accommodation, transportation, sightseeing and other agreed services.

The itinerary, price, duration, inclusions, exclusions and cancellation conditions will be communicated before confirmation.

Requests to change an itinerary or add services after confirmation may affect availability and price. Any proposed additional charge will be communicated before the additional service is accepted.

16. Customer Responsibilities

Customers are responsible for:

• Providing accurate and complete booking information
• Reviewing quotations and booking confirmations
• Making payments according to the agreed terms
• Carrying required identification documents
• Arriving at the correct boarding location on time
• Following applicable park and wildlife regulations
• Following instructions from authorised safari personnel
• Respecting wildlife, other visitors and the natural environment
• Taking reasonable care of personal belongings

17. Wildlife Protection and Visitor Conduct

Visitors must comply with applicable park rules and instructions from authorised personnel. Wildlife must not be disturbed, fed, teased, attracted or otherwise interfered with.

Visitors must follow applicable vehicle, route and safety requirements. Violations may result in action by the relevant authorities.

18. Third-Party Service Providers

Some services may be delivered by independent hotels, resorts, transportation operators, drivers, guides, booking providers or other tourism service providers.

Their services are subject to their own availability, policies and operational conditions. We will make reasonable efforts to communicate relevant information and assist with service-related enquiries.

19. Personal Belongings

Customers are responsible for their belongings, including phones, cameras, luggage, money, passports and other personal items.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

20. Force Majeure

Events beyond our reasonable control may affect the provision of travel services. These may include natural disasters, severe weather, government restrictions, park closures, public emergencies, transport disruptions, strikes or other unavoidable events.

We will make reasonable efforts to communicate material changes where practicable. Any alternative arrangement, cancellation or refund will be handled according to the relevant booking terms and applicable law.

21. Website Accuracy

We make reasonable efforts to keep website information useful and accurate. Prices, availability, schedules, regulations and third-party service information may change.

Information on the website is general information unless a specific quotation or booking confirmation states otherwise. Customers should verify material booking details with our team before making travel decisions.

22. External Websites

Our website may contain links to external websites or services. These websites operate independently and may have their own terms and privacy policies.

We do not control the content or privacy practices of external websites. Customers should review the applicable terms before using those services.

23. Privacy and Personal Information

We may process personal information to respond to enquiries, coordinate requested services, maintain records and meet applicable legal obligations.

Details of our data handling practices are explained in our Privacy Policy.

24. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for events outside our reasonable control, including official permit decisions, zone allocation, park closures, wildlife behaviour, weather conditions, transport delays or independent provider operations.

Nothing in these Terms excludes statutory rights or liability that cannot legally be excluded or restricted. Any other limitation of liability applies only to the extent permitted by applicable law.

25. Independent Business Disclaimer

Trip to Ranthambore is an independently operated private travel agency. This website is not the official website of Ranthambore Tiger Reserve, the Rajasthan Forest Department or any government authority.

We provide travel assistance and coordinate requested services. Official permits, park entry, regulatory decisions and park operations remain subject to the relevant authorities.

26. Complaints and Customer Support

If you have a question, concern or complaint about a service arranged through us, please contact our team using the details below. Where possible, include your enquiry reference, travel date and a description of the issue so that we can identify the relevant arrangement.

27. Governing Law and Disputes

These Terms are governed by the applicable laws of India. Disputes will be handled by courts of competent jurisdiction, subject to applicable law and any mandatory consumer protection rights.

28. Changes to These Terms

We may update these Terms to reflect changes in our services, business practices or applicable legal requirements.

The updated version will be published on this page with a revised Last Updated date. The terms applicable to a confirmed booking will also be subject to the agreement made with the customer and applicable law.

29. Contact Us